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About
Kayako is a unified helpdesk and live chat platform that aims to make customer support competitive advantage for companies. It connects users' multi-channel conversations and customer information to improve the delivery of consistent customer service.
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Description
Users can monitor customer satisfaction, team performance, and instantly improve the metrics with Kayako's customer support software. The workload of support staff can be managed by keeping track of priorities, statuses, and conversation types. With a shared team inbox, users can manage all customer conversations. Customer service and assistance are made simple using Kayako's ticketing platform, which is available through live chat, email, Facebook, and Twitter. Kayako's live chat software delivers real-time customer service support that can be simply integrated into users' help centers, websites, and mobile apps to help customers, engage visitors, and increase conversions.
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Product Pricing
Starting From:
₹2250
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Yes, has free trial
No free version
No free version
Pricing
Details:
Plans for teams and businesses of every stage, shape and size
Alternatives
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts, giving your customers a great experience, and boosting business growth.
Engagebay's free live chat software boost customer happiness and increase conversions by offering instant help for quick, personalized response. It offers live chat tool with customer tracking, automation, emails transcripts, deep insights, unlimited websites widget, chat shortcuts, and more.
Comparisons
Kayako
Kayako
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts, giving your customers a great experience, and boosting business growth.
Engagebay's free live chat software boost customer happiness and increase conversions by offering instant help for quick, personalized response. It offers live chat tool with customer tracking, automation, emails transcripts, deep insights, unlimited websites widget, chat shortcuts, and more.
Reviews
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Overall: The user interface is intuitive and easy to use. The customer service team at Kayako is also very helpful and responsive. Overall, I highly recommend Kayako for any business looking for a comprehensive customer service solution.
FAQs
Kayako offers a range of features, including a unified inbox for all customer communications, automation and workflow management tools, customizable customer service templates, reporting and analytics tools, and integrations with popular business tools like Salesforce, Slack, and Jira.
Kayako is suited for businesses of all sizes that require a centralized and streamlined customer service platform. It is particularly useful for businesses that receive a high volume of customer inquiries across multiple channels.
Kayako is designed to be user-friendly and intuitive, with a range of customizable features and templates to help businesses get started quickly. The platform also offers comprehensive customer support resources, including a knowledge base, community forum, and live chat support.
Yes, Kayako offers a range of customer support resources, including a knowledge base, community forum, and live chat support. The platform also offers comprehensive onboarding resources and training to help businesses get started quickly and efficiently.
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