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ManageEngine provides help desk management software for users to manage their IT help desk, customer support, and IT assets.
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ManageEngine offers a support center with a web-based customer support software that allows businesses to handle customer problems, account and contact information, and service contracts more effectively, resulting in a better customer experience. The ManageEngine portal allows each division of a user's company to set their product or service configuration and act as a separate entity. It integrates the creation, organization, and monitoring of requests into a single procedure. Users can create a personalized self-service portal for their customers that allows them to submit and track tickets, explore the knowledge base, and generate reports. Through accessible and real-time reports and dashboards, users can collect information about every aspect of their support desk. Users can construct their knowledge base with ManageEngine, which groups solutions by topic for instant access.Features
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₹3750
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Yes, has free trial
Yes, has free version
Yes, has free version
Alternatives
The LiveHelpNow platform is a customer messaging and engagement platform with the purpose of allowing businesses of all sizes to provide customer support experiences. LiveHelpNow is suitable for companies that want to boost customer satisfaction, lead generation, and online sales by engaging visitors on their website.
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ManageEngine
ManageEngine
The LiveHelpNow platform is a customer messaging and engagement platform with the purpose of allowing businesses of all sizes to provide customer support experiences. LiveHelpNow is suitable for companies that want to boost customer satisfaction, lead generation, and online sales by engaging visitors on their website.
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