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About
Zendesk is a cloud-based customer support software company that develops sales, support, and customer engagement software to enhance customer satisfaction. Zendesk serves a large number of customers in over 30 languages across multiple sectors.
Description
Zendesk offers multiple products to satisfy the demands of customers, including help desk software, live chat, and knowledge base management. It enables customer service executives to keep track of customer issues and provide quick solutions to their problems. Zendesk Remote Access includes CRM solutions that can assist users to improve their company's standards. The software also allows executives to respond to customer questions using quality photos and videos. Customers can contact Zendesk through any channel, such as text SMS, web, mobile app, phone, email, and social media.Features
Product Pricing
Starting From:
₹1425
Yes, has free trial
No free version
No free version
Alternatives
The LiveHelpNow platform is a customer messaging and engagement platform with the purpose of allowing businesses of all sizes to provide customer support experiences. LiveHelpNow is suitable for companies that want to boost customer satisfaction, lead generation, and online sales by engaging visitors on their website.
Sprout Social is a collaborative social media management software in which Sprout’s customer engagement tools help users communicate with customers quickly and efficiently to answer their requirements and establish loyalty for their brand.
Comparisons
Zendesk
Zendesk
The LiveHelpNow platform is a customer messaging and engagement platform with the purpose of allowing businesses of all sizes to provide customer support experiences. LiveHelpNow is suitable for companies that want to boost customer satisfaction, lead generation, and online sales by engaging visitors on their website.
Sprout Social is a collaborative social media management software in which Sprout’s customer engagement tools help users communicate with customers quickly and efficiently to answer their requirements and establish loyalty for their brand.
Reviews
Stars:
Pros: NA
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Overall: Better
FAQs
Penalties starting from Rs.35000
2 to 3 weeks
Every two years
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