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About
Zoho Desk is a cloud-based customer service software that uses contextual AI allowing companies to develop closer relationships with their customers across many channels and with LiveChat, it automates customer service to help businesses grow.
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Description
Zoho Desk is a fully-featured platform for creating and launching conversational chatbots without coding. It assists service teams with team collaboration, productivity hacks, and smart AI, as well as tracking customer satisfaction via email, phone, live chat, social media, and other channels. Complex cross-functional service operations can be managed by automating repetitive manual actions. Users can create multi-brand SEO-friendly knowledge base articles for their brand to address frequently asked questions from customers. Through REST APIs, Zoho Desk allows users to connect with other tools used by their team and they can also use SDKs to create their own help desk-based internal apps. With personal customer messaging on a website or in an app users can increase income, increase sales, and expand support.
Features
Product Pricing
Starting From:
₹800
Buy Now
Yes, has free trial
Yes, has free version
Yes, has free version
Pricing
Details:
Try any plan for free for 15 days
Alternatives
Engagebay's free live chat software boost customer happiness and increase conversions by offering instant help for quick, personalized response. It offers live chat tool with customer tracking, automation, emails transcripts, deep insights, unlimited websites widget, chat shortcuts, and more.
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts, giving your customers a great experience, and boosting business growth.
Comparisons
ZohoDesk
ZohoDesk
Engagebay's free live chat software boost customer happiness and increase conversions by offering instant help for quick, personalized response. It offers live chat tool with customer tracking, automation, emails transcripts, deep insights, unlimited websites widget, chat shortcuts, and more.
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts, giving your customers a great experience, and boosting business growth.
Reviews
Stars:
Pros: Amazing Customer Service, Easy to use, Best for small and large business
Cons: NA
Overall: NA
FAQs
Zoho Desk offers features such as multi-channel support, automation, collaboration tools, analytics and reporting, and customer self-service.
Yes, Zoho Desk is suitable for businesses of all sizes, including small businesses.
Yes, Zoho Desk can integrate with a variety of third-party apps such as Slack, Shopify, and Salesforce.
Yes, Zoho Desk has a mobile app that allows agents to manage customer inquiries and tickets on-the-go.
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