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Kayako

Kayako

by Kayako

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About

Kayako is a unified helpdesk and live chat platform that aims to make customer support competitive advantage for companies. It connects users' multi-channel conversations and customer information to improve the delivery of consistent customer service.

Description

Users can monitor customer satisfaction, team performance, and instantly improve the metrics with Kayako's customer support software. The workload of support staff can be managed by keeping track of priorities, statuses, and conversation types. With a shared team inbox, users can manage all customer conversations. Customer service and assistance are made simple using Kayako's ticketing platform, which is available through live chat, email, Facebook, and Twitter. Kayako Help Desk enables users to improve employee experience and deliver fast internal support.

Features

  • Document Management
  • Social Media Integration
  • Call Me Option
  • Customizable Branding
  • Proactive Invitations
  • Real Time Monitoring
  • File Sharing
  • Visitor Tracking
  • Automatic Chat Translation
  • Live chat system
  • Knowledge Base
  • Issue Tracking
  • Service Level Agreement
  • SLA Management
  • Dashboard
  • Customer Experience Management
  • Chat History
  • Document Management
  • Social Media Integration
  • Call Me Option
  • Customizable Branding
  • Proactive Invitations
  • Real Time Monitoring
  • File Sharing
  • Visitor Tracking
  • Automatic Chat Translation
  • Live chat system
  • Knowledge Base
  • Issue Tracking
  • Service Level Agreement
  • SLA Management
  • Dashboard
  • Learn More...

    Product Pricing

    Starting From:

    ₹2250

    Yes, has free trial
    No free version

    Pricing Details:

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