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About
Kayako is a unified helpdesk and live chat platform that aims to make customer support competitive advantage for companies. It connects users' multi-channel conversations and customer information to improve the delivery of consistent customer service.
Description
Users can monitor customer satisfaction, team performance, and instantly improve the metrics with Kayako's customer support software. The workload of support staff can be managed by keeping track of priorities, statuses, and conversation types. With a shared team inbox, users can manage all customer conversations. Customer service and assistance are made simple using Kayako's ticketing platform, which is available through live chat, email, Facebook, and Twitter. Kayako Help Desk enables users to improve employee experience and deliver fast internal support.Features
Product Pricing
Starting From:
₹2250
Yes, has free trial
No free version
No free version
Pricing
Details:
Alternatives
Sprout Social is a collaborative social media management software in which Sprout’s customer engagement tools help users communicate with customers quickly and efficiently to answer their requirements and establish loyalty for their brand.
Vision Helpdesk is a customer support platform that has developed into three customer service and IT support management applications.
Kapture CRM is a cloud-based customer service automation platform that is highly scalable and flexible to suit the demands of growing customer-facing businesses with user-friendly CRM software.
Faveo Helpdesk, owned and managed by Ladybird Web Solution is integrated with multiple platforms designed to satisfy the demands of businesses. It has an automated Helpdesk system for managing customer support.
Comparisons
Kayako
Kayako
Sprout Social is a collaborative social media management software in which Sprout’s customer engagement tools help users communicate with customers quickly and efficiently to answer their requirements and establish loyalty for their brand.
Vision Helpdesk is a customer support platform that has developed into three customer service and IT support management applications.
Kapture CRM is a cloud-based customer service automation platform that is highly scalable and flexible to suit the demands of growing customer-facing businesses with user-friendly CRM software.
Faveo Helpdesk, owned and managed by Ladybird Web Solution is integrated with multiple platforms designed to satisfy the demands of businesses. It has an automated Helpdesk system for managing customer support.
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Overall: Better
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