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Ameyo is a platform designed to solve customer experience issues by providing Customer Support Software. Its solution seeks to help all businesses manage customer interactions and workforce management.
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Description
Ameyo's full-stack cloud contact center is a collection of software, tools, and services cloud - based that allows organizations to conduct multi-channel customer interactions. It functions as a centralised hub via the internet, allowing virtual or remote contact centre operators to handle all inbound and outbound client interactions across many channels. Users can quickly access all information and reply to consumer inquiries with the unified agent desktop. The automation rule engine allows users to construct unique workflows based on time and event triggers for dynamic ticket assignment to the best-suited agent, allowing users to satisfy SLAs more effectively. The mobile-ready customer support solution allows users to access and handle problems making the service more accessible, enabling real-time communication with customers as well as ticket progress updates.Features
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Alternatives
Contaque is a leading Telecom Products and Software solutions company catering to the ITES, Retail, Hospitality, Healthcare, EdTech, E-Commerce, FMCG, BFSI industries and many more worldwide. They were the first to introduce a comprehensive VoIP Contact Center solution many years ago & have established ourselves as a leader in the "Customer Interactions Solutions" market today. They have come a long way since our inception & have a solution that can be customised to the varied requirements of the marketplace.
Knowlarity Communications is a state of the art cloud telephony and AI company headquartered in Singapore. There are many products and services which they offer including voice, messaging, video and artificial intelligence based solutions. The company has a competitive cloud-based customer service and along with this they have sales call handling solutions too.
Ozonetel is a highly adaptable all-in-one plug & play contact center solution CCaaS that helps businesses to get on the cloud, automate processes, and reduce operating costs by 50%. Founded in 2007, their full-stack cloud-native, contact center software is built from the ground up to solve the practical problems that keep call centers worldwide from making the most of their communications platform. They deliver cutting-edge dialers, code-free IVR, and integrated AI for 2,500+ contact centers across the globe. Additionally, they make deployment easy and stress-free for contact center managers with unique legacy system adaptations, personal one-on-one onboarding, and rapid go-live. There are couple of primary features as | Access enterprise-grade security and enable deep CRM integrations. | Have cloud contact center operational in 24 hours with Omnichannel ACD, Auto dialers, Live Monitoring & -Dashboard, and IVR Drag Drop Designer | Keep operations nimble with an open API for easy integrations and to migrate legacy contact centers to the cloud.
CloudConnect is a DoT Licensed VNO, offering a fully-operated and managed cloud-based mobile-first platform that is remarkably feature-rich, flexible, easy-to-use. The service includes virtual mobile and fixed-line, Class 5 PBX feature-rich telephony solution, secured instant messaging, multi-file attachment, video conferencing, audio conferencing, remote collaboration, contact center solutions, and others ensuring better productivity & business continuity.
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Ameyo Contact Center Software
Ameyo Contact Center Software
Contaque is a leading Telecom Products and Software solutions company catering to the ITES, Retail, Hospitality, Healthcare, EdTech, E-Commerce, FMCG, BFSI industries and many more worldwide. They were the first to introduce a comprehensive VoIP Contact Center solution many years ago & have established ourselves as a leader in the "Customer Interactions Solutions" market today. They have come a long way since our inception & have a solution that can be customised to the varied requirements of the marketplace.
Knowlarity Communications is a state of the art cloud telephony and AI company headquartered in Singapore. There are many products and services which they offer including voice, messaging, video and artificial intelligence based solutions. The company has a competitive cloud-based customer service and along with this they have sales call handling solutions too.
Ozonetel is a highly adaptable all-in-one plug & play contact center solution CCaaS that helps businesses to get on the cloud, automate processes, and reduce operating costs by 50%. Founded in 2007, their full-stack cloud-native, contact center software is built from the ground up to solve the practical problems that keep call centers worldwide from making the most of their communications platform. They deliver cutting-edge dialers, code-free IVR, and integrated AI for 2,500+ contact centers across the globe. Additionally, they make deployment easy and stress-free for contact center managers with unique legacy system adaptations, personal one-on-one onboarding, and rapid go-live. There are couple of primary features as | Access enterprise-grade security and enable deep CRM integrations. | Have cloud contact center operational in 24 hours with Omnichannel ACD, Auto dialers, Live Monitoring & -Dashboard, and IVR Drag Drop Designer | Keep operations nimble with an open API for easy integrations and to migrate legacy contact centers to the cloud.
CloudConnect is a DoT Licensed VNO, offering a fully-operated and managed cloud-based mobile-first platform that is remarkably feature-rich, flexible, easy-to-use. The service includes virtual mobile and fixed-line, Class 5 PBX feature-rich telephony solution, secured instant messaging, multi-file attachment, video conferencing, audio conferencing, remote collaboration, contact center solutions, and others ensuring better productivity & business continuity.
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