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CallerDesk

CallerDesk

by Deskotel Communications Private Limited

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About

CallerDesk is a cloud telephony company that offers businesses a readily available voice communication platform. It allows users to keep track of every incoming and outgoing calls, as well as add notes, track follow-up activities, and customer feedback.

Description

CallerDesk helps users get the most out of their calls by tracking responses to various marketing approaches and revealing which ads and sales strategies convert the most prospects into customers. Users can anticipate periods of high call volume and deploy agents to fulfil demand. With CallerDesk, users can increase their return on investment by retargeting callers with effective ad campaigns based on the outcome of their conversation. With call responses, users can increase sales by seeing which calls close the most transactions, which underperform, and also the reason for the performance.

Features

  • Auto-Dialer
  • Blended Call Center
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tagging
  • Campaign Management
  • Contact Management
  • CRM
  • Customer Database
  • Inbound Call Center
  • IVR/Voice Recognition
  • Knowledge Base Management
  • Manual Dialer
  • Multi-Channel Communication
  • On-Demand Recording
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Recording
  • Reporting/Analytics
  • SLA Management
  • Telemarketing Management
  • VoIP.
  • Auto-Dialer
  • Blended Call Center
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tagging
  • Campaign Management
  • Contact Management
  • CRM
  • Customer Database
  • Inbound Call Center
  • IVR/Voice Recognition
  • Knowledge Base Management
  • Learn More...

    Product Pricing

    Starting From:

    ₹999

    Yes, has free trial
    No free version

    Pricing Details:

    Plans designed for Startups, SMBs and Enterprises

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