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About
Knowlarity Communications is a state of the art cloud telephony and AI company headquartered in Singapore. There are many products and services which they offer including voice, messaging, video and artificial intelligence based solutions. The company has a competitive cloud-based customer service and along with this they have sales call handling solutions too.
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Knowlarity’s proprietary customer communication technology platform is widely used across industries to grow businesses faster by enabling seamless communication across various channels. Their solutions include - Virtual Numbers for Tracking Marketing ROI, Click-to-Call for OBD and Website,Bulk SMS, Missed Call Solution, Automated Speech Recognition & Analytics, Advance Custom Reports etc. The solution boosts productivity by using Cloud Call Center solutions. Enable agents to sync calls in real time from anywhere and provide your customers an unparalleled experience. Its users can connect with millions of people in one go using automated calls and SMS. They can also reach out to a large number of people with personalized automated calling solutions. It has some great features like Click to Call Services {With a click-to-call widget you can connect a call between the agents and students by a single tap right from the website or the app}, Distributed Call Center {Our inbound and outbound cloud call centers help you capture 100% of all interactions. An agent can accept or make a call from anywhere and anytime}, Virtual Numbers {Run multiple marketing campaigns by assigning different numbers and track individual ROI}, Number Masking Solutions {Mask personal contact numbers of students and agents and connect calls via virtual numbers}, Outbound Calls and SMS {Provide automated and personalized updates to students related to new courses or fee reminders or loan schemes and much more using text-to-speech and outbound calls or messages}Features
Product Pricing
Starting From:
₹1999
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Alternatives
Ozonetel is a highly adaptable all-in-one plug & play contact center solution CCaaS that helps businesses to get on the cloud, automate processes, and reduce operating costs by 50%. Founded in 2007, their full-stack cloud-native, contact center software is built from the ground up to solve the practical problems that keep call centers worldwide from making the most of their communications platform. They deliver cutting-edge dialers, code-free IVR, and integrated AI for 2,500+ contact centers across the globe. Additionally, they make deployment easy and stress-free for contact center managers with unique legacy system adaptations, personal one-on-one onboarding, and rapid go-live. There are couple of primary features as | Access enterprise-grade security and enable deep CRM integrations. | Have cloud contact center operational in 24 hours with Omnichannel ACD, Auto dialers, Live Monitoring & -Dashboard, and IVR Drag Drop Designer | Keep operations nimble with an open API for easy integrations and to migrate legacy contact centers to the cloud.
CloudConnect is a DoT Licensed VNO, offering a fully-operated and managed cloud-based mobile-first platform that is remarkably feature-rich, flexible, easy-to-use. The service includes virtual mobile and fixed-line, Class 5 PBX feature-rich telephony solution, secured instant messaging, multi-file attachment, video conferencing, audio conferencing, remote collaboration, contact center solutions, and others ensuring better productivity & business continuity.
Exotel is a simple cloud-based business phone system that can effortlessly be linked with customized apps, CRMs, or helpdesk software for which it is guaranteed to be dependable and secured. It allows the customer-focused teams to be profitable while working online by providing a solid and versatile solution for the enterprises within a short period. Exotel known as Asia's biggest customer engaging program supports large number of businesses across India through calls and SMS as a result transforming their customer experience efforts.
CallerDesk is a cloud telephony company that offers businesses a readily available voice communication platform. It allows users to keep track of every incoming and outgoing calls, as well as add notes, track follow-up activities, and customer feedback.
Ameyo is a platform designed to solve customer experience issues by providing Customer Support Software. Its solution seeks to help all businesses manage customer interactions and workforce management.
Comparisons
Cloud Contact Center
Cloud Contact Center
Ozonetel is a highly adaptable all-in-one plug & play contact center solution CCaaS that helps businesses to get on the cloud, automate processes, and reduce operating costs by 50%. Founded in 2007, their full-stack cloud-native, contact center software is built from the ground up to solve the practical problems that keep call centers worldwide from making the most of their communications platform. They deliver cutting-edge dialers, code-free IVR, and integrated AI for 2,500+ contact centers across the globe. Additionally, they make deployment easy and stress-free for contact center managers with unique legacy system adaptations, personal one-on-one onboarding, and rapid go-live. There are couple of primary features as | Access enterprise-grade security and enable deep CRM integrations. | Have cloud contact center operational in 24 hours with Omnichannel ACD, Auto dialers, Live Monitoring & -Dashboard, and IVR Drag Drop Designer | Keep operations nimble with an open API for easy integrations and to migrate legacy contact centers to the cloud.
CloudConnect is a DoT Licensed VNO, offering a fully-operated and managed cloud-based mobile-first platform that is remarkably feature-rich, flexible, easy-to-use. The service includes virtual mobile and fixed-line, Class 5 PBX feature-rich telephony solution, secured instant messaging, multi-file attachment, video conferencing, audio conferencing, remote collaboration, contact center solutions, and others ensuring better productivity & business continuity.
Exotel is a simple cloud-based business phone system that can effortlessly be linked with customized apps, CRMs, or helpdesk software for which it is guaranteed to be dependable and secured. It allows the customer-focused teams to be profitable while working online by providing a solid and versatile solution for the enterprises within a short period. Exotel known as Asia's biggest customer engaging program supports large number of businesses across India through calls and SMS as a result transforming their customer experience efforts.
CallerDesk is a cloud telephony company that offers businesses a readily available voice communication platform. It allows users to keep track of every incoming and outgoing calls, as well as add notes, track follow-up activities, and customer feedback.
Ameyo is a platform designed to solve customer experience issues by providing Customer Support Software. Its solution seeks to help all businesses manage customer interactions and workforce management.
Reviews
FAQs
Knowlarity has Cloud Based deployment.
Knowlarity supports the following operation system : Web App
Knowlarity supports the following devices: IOS, Android
The key features of Knowlarity are as follows:
Multi User login & Roll-based access,
Lead Management,
Internal Call Transfer,
labelMultiple Extension,
API Integration,
Call Logs,
Text-to-Speech,
Multiple Simultaneous Calls,
Single Access Number,
Real Time Reporting,
Caller ID,
Auto-Dialer,
Inbound Reporting,
Telemarketing Management,
Outgoing Call Tracking,
International Numbers,
Outgoing SMS
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