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Cloud Contact Center

by Knowlarity Communications Pvt Ltd

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About

Knowlarity Communications is a state of the art cloud telephony and AI company headquartered in Singapore. There are many products and services which they offer including voice, messaging, video and artificial intelligence based solutions. The company has a competitive cloud-based customer service and along with this they have sales call handling solutions too.

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Description

Knowlarity’s proprietary customer communication technology platform is widely used across industries to grow businesses faster by enabling seamless communication across various channels. Their solutions include - Virtual Numbers for Tracking Marketing ROI, Click-to-Call for OBD and Website,Bulk SMS, Missed Call Solution, Automated Speech Recognition & Analytics, Advance Custom Reports etc. The solution boosts productivity by using Cloud Call Center solutions. Enable agents to sync calls in real time from anywhere and provide your customers an unparalleled experience. Its users can connect with millions of people in one go using automated calls and SMS. They can also reach out to a large number of people with personalized automated calling solutions. It has some great features like Click to Call Services {With a click-to-call widget you can connect a call between the agents and students by a single tap right from the website or the app}, Distributed Call Center {Our inbound and outbound cloud call centers help you capture 100% of all interactions. An agent can accept or make a call from anywhere and anytime}, Virtual Numbers {Run multiple marketing campaigns by assigning different numbers and track individual ROI}, Number Masking Solutions {Mask personal contact numbers of students and agents and connect calls via virtual numbers}, Outbound Calls and SMS {Provide automated and personalized updates to students related to new courses or fee reminders or loan schemes and much more using text-to-speech and outbound calls or messages}

Features

  • Multi User login & Roll-based access
  • Lead Management
  • Internal Call Transfer
  • labelMultiple Extension
  • API Integration
  • Call Logs
  • Text-to-Speech
  • Multiple Simultaneous Calls
  • Single Access Number
  • Real Time Reporting
  • Caller ID
  • Auto-Dialer
  • Inbound Reporting
  • Telemarketing Management
  • Outgoing Call Tracking
  • International Numbers
  • Outgoing SMS
  • Multi User login & Roll-based access
  • Lead Management
  • Internal Call Transfer
  • labelMultiple Extension
  • API Integration
  • Call Logs
  • Text-to-Speech
  • Multiple Simultaneous Calls
  • Single Access Number
  • Real Time Reporting
  • Caller ID
  • Auto-Dialer
  • Inbound Reporting
  • Telemarketing Management
  • Outgoing Call Tracking
  • Learn More...

    Product Pricing

    Starting From:

    ₹1999

    Buy Now
    Yes, has free trial
    No free version

    Pricing Details:

    Unlimited calling plans ranging from 1999-3299, Click2Call/NumberMasking/Virtual Number starting from 10000 annually, PrePaid Plans starting from 16800 annually 

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    FAQs

    Knowlarity has Cloud Based deployment.

    Knowlarity supports the following operation system : Web App

    Knowlarity supports the following devices: IOS, Android

    The key features of Knowlarity are as follows: Multi User login & Roll-based access, Lead Management, Internal Call Transfer, labelMultiple Extension, API Integration, Call Logs, Text-to-Speech, Multiple Simultaneous Calls, Single Access Number, Real Time Reporting, Caller ID, Auto-Dialer, Inbound Reporting, Telemarketing Management, Outgoing Call Tracking, International Numbers, Outgoing SMS

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