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About
Contaque is a leading Telecom Products and Software solutions company catering to the ITES, Retail, Hospitality, Healthcare, EdTech, E-Commerce, FMCG, BFSI industries and many more worldwide. They were the first to introduce a comprehensive VoIP Contact Center solution many years ago & have established ourselves as a leader in the "Customer Interactions Solutions" market today. They have come a long way since our inception & have a solution that can be customised to the varied requirements of the marketplace.
Description
Cloud Call Center Software "Verve" would make the business graph grow faster and would provide with world-class integrated solutions. In today's digital age, it has become mandatory to provide a customized experience that meets the needs of each customer. This helps build strong relationships and maintain customer loyalty. The voice-based services help customers simplify, standardize and optimize all business processes. Primarily the focus is on better communication with customers, wide range of connectivity and number masking to maintain customers privacy.Features
Product Pricing
Starting From:
₹1000
No free trial
No free version
No free version
Pricing
Details:
Licences starting from Rs. 7000 (Lifetime Licence) & Rs. 1000 (Rental Licence)
Alternatives
Knowlarity Communications is a state of the art cloud telephony and AI company headquartered in Singapore. There are many products and services which they offer including voice, messaging, video and artificial intelligence based solutions. The company has a competitive cloud-based customer service and along with this they have sales call handling solutions too.
Ozonetel is a highly adaptable all-in-one plug & play contact center solution CCaaS that helps businesses to get on the cloud, automate processes, and reduce operating costs by 50%. Founded in 2007, their full-stack cloud-native, contact center software is built from the ground up to solve the practical problems that keep call centers worldwide from making the most of their communications platform. They deliver cutting-edge dialers, code-free IVR, and integrated AI for 2,500+ contact centers across the globe. Additionally, they make deployment easy and stress-free for contact center managers with unique legacy system adaptations, personal one-on-one onboarding, and rapid go-live. There are couple of primary features as | Access enterprise-grade security and enable deep CRM integrations. | Have cloud contact center operational in 24 hours with Omnichannel ACD, Auto dialers, Live Monitoring & -Dashboard, and IVR Drag Drop Designer | Keep operations nimble with an open API for easy integrations and to migrate legacy contact centers to the cloud.
CloudConnect is a DoT Licensed VNO, offering a fully-operated and managed cloud-based mobile-first platform that is remarkably feature-rich, flexible, easy-to-use. The service includes virtual mobile and fixed-line, Class 5 PBX feature-rich telephony solution, secured instant messaging, multi-file attachment, video conferencing, audio conferencing, remote collaboration, contact center solutions, and others ensuring better productivity & business continuity.
Exotel is a simple cloud-based business phone system that can effortlessly be linked with customized apps, CRMs, or helpdesk software for which it is guaranteed to be dependable and secured. It allows the customer-focused teams to be profitable while working online by providing a solid and versatile solution for the enterprises within a short period. Exotel known as Asia's biggest customer engaging program supports large number of businesses across India through calls and SMS as a result transforming their customer experience efforts.
CallerDesk is a cloud telephony company that offers businesses a readily available voice communication platform. It allows users to keep track of every incoming and outgoing calls, as well as add notes, track follow-up activities, and customer feedback.
Comparisons
Contaque Verve
Contaque Verve
Knowlarity Communications is a state of the art cloud telephony and AI company headquartered in Singapore. There are many products and services which they offer including voice, messaging, video and artificial intelligence based solutions. The company has a competitive cloud-based customer service and along with this they have sales call handling solutions too.
Ozonetel is a highly adaptable all-in-one plug & play contact center solution CCaaS that helps businesses to get on the cloud, automate processes, and reduce operating costs by 50%. Founded in 2007, their full-stack cloud-native, contact center software is built from the ground up to solve the practical problems that keep call centers worldwide from making the most of their communications platform. They deliver cutting-edge dialers, code-free IVR, and integrated AI for 2,500+ contact centers across the globe. Additionally, they make deployment easy and stress-free for contact center managers with unique legacy system adaptations, personal one-on-one onboarding, and rapid go-live. There are couple of primary features as | Access enterprise-grade security and enable deep CRM integrations. | Have cloud contact center operational in 24 hours with Omnichannel ACD, Auto dialers, Live Monitoring & -Dashboard, and IVR Drag Drop Designer | Keep operations nimble with an open API for easy integrations and to migrate legacy contact centers to the cloud.
CloudConnect is a DoT Licensed VNO, offering a fully-operated and managed cloud-based mobile-first platform that is remarkably feature-rich, flexible, easy-to-use. The service includes virtual mobile and fixed-line, Class 5 PBX feature-rich telephony solution, secured instant messaging, multi-file attachment, video conferencing, audio conferencing, remote collaboration, contact center solutions, and others ensuring better productivity & business continuity.
Exotel is a simple cloud-based business phone system that can effortlessly be linked with customized apps, CRMs, or helpdesk software for which it is guaranteed to be dependable and secured. It allows the customer-focused teams to be profitable while working online by providing a solid and versatile solution for the enterprises within a short period. Exotel known as Asia's biggest customer engaging program supports large number of businesses across India through calls and SMS as a result transforming their customer experience efforts.
CallerDesk is a cloud telephony company that offers businesses a readily available voice communication platform. It allows users to keep track of every incoming and outgoing calls, as well as add notes, track follow-up activities, and customer feedback.
Reviews
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Overall: On behalf of Cogent E services Pvt Ltd. I am writing to express our appreciation of your strong support for our organization and services over these years on your product Contaque Predictive Dialer. We are running more than hundred seats and appreciate your tech team & 24*7 NOC team efforts to resolve issues quickly. We are delighted to be associated with you in business; all of us at Cogent E Services looking forward to kind of support together with you.
FAQs
Contaque offers the following pricing plans :
-Lifetime License
-Rental License
Contaque caters to each and every industry and they have successfully implemented their solution with clients in the following industries:
ITES, E-Commerce, Healthcare, Ayurveda, BFSI, Automotive, D2C, EdTech, Hospitality,
Retail
Yes, Contaque is available for both iOS & Android with desktop-grade features.
Yes, they have the capability to integrate with a client’s existing infrastructure and legacy systems. Seamless integration with CRMs is also available for all market leading SaaS providers as well as any in-house designed systems as well.
Contaque provides email, telephonic, remote & on-site support. They provide all clients with a 4 level escalation matrix including after business hours support, weekend support & holiday support.
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