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Engati enables users deliver exceptional customer experiences to build strong, enduring connections with its Chatbot and Live Chat platform.
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Description
With chatbots, Engati users can remove excess communication once and for all, as well as generate leads, improve customer service, and personalise interactions at any moment. With Live Chat, users can combine automation and human interaction to create speedy responses, finalise deals, and communicate with clients in real time. Engati can be seamlessly integrated with third-party tools and CRMs for marketing, analytics, ticketing, and growth. Users can get started faster with Engati's readily available AI bots and customised solutions that propel their business forward.
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Alternatives
Engagebay's free live chat software boost customer happiness and increase conversions by offering instant help for quick, personalized response. It offers live chat tool with customer tracking, automation, emails transcripts, deep insights, unlimited websites widget, chat shortcuts, and more.
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts, giving your customers a great experience, and boosting business growth.
Comparisons
Engati
Engati
Engagebay's free live chat software boost customer happiness and increase conversions by offering instant help for quick, personalized response. It offers live chat tool with customer tracking, automation, emails transcripts, deep insights, unlimited websites widget, chat shortcuts, and more.
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts, giving your customers a great experience, and boosting business growth.
Reviews
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Pros: Offers a wide range of integrations with popular messaging platforms like Facebook Messenger, WhatsApp, and Slack.
Cons: Some users have reported difficulty with customizing the chatbot's appearance and functionality.
Overall: Overall, Engati is a strong choice for businesses looking to automate their customer support and engagement processes. Its advanced features and integrations make it a versatile platform that can be tailored to meet the needs of a wide range of businesses. However, its pricing and customization limitations may make it less suitable for larger or more complex businesses.
FAQs
Yes, Engati is designed to be user-friendly and easy to use, even for those without technical expertise.
Yes, Engati allows businesses to customize their chatbots by adding personalized responses, changing the appearance and tone, and integrating with other software systems.
The benefits of using Engati include improved customer service, increased efficiency, cost savings, and the ability to scale operations.
Some use cases for Engati include customer service, lead generation, sales support, and HR management.
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