Freshservice Features, Pricing & Compare

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Freshservice

by Freshworks

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About

Freshservice, a part of the Freshworks product is a cloud-based ITIL Service Desk and IT Service Management ITSM solution that adds user experience to robust Ticketing and Asset Management features, serving a large number of customers.

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Description

Freshservice's no-code workflows and effective automation allow users to reduce repetitive activities and manual processes while increasing service productivity. To improve speed to resolution, reduce expenses, and improve visibility, service management can be integrated on a single platform. Freshservice allows users to customize quickly as well as receive expert onboarding and migration services. With the advanced ticketing and asset management capabilities including auto-discovery of new resources, powerful configuration management, and better impact analysis, the software provides a refreshing user experience. Freshservice's other features that satisfy the needs of an organization's IT management include incident management, task management, reports, and knowledge management.

Features

Self Service Portal

Multi-language

Customization

Analytics

Project Management

Incident Management

Knowledge Management

Workflow Management

Task Management

Dashboard

Inventory Management

Asset Lifecycle Management

Reports

Mobile App

Security

Audit Logs

Contract/License Management

IP Whitelisting

Sandbox

Customer Success Manager.

Self Service Portal

Multi-language

Customization

Analytics

Project Management

Incident Management

Knowledge Management

Workflow Management

Task Management

Dashboard

Inventory Management

Asset Lifecycle Management

Reports

Mobile App

Security

Learn More...

Product Pricing

Starting From:

₹999

Buy Now

Yes, has free trial
No free version

Pricing Details:

HappyFox is a SaaS support platform that includes an enterprise-grade help desk ticketing system and user-friendly live chat software. Its cloud-based help desk software tracks and manages customer requests via multiple channels.