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Freshservice

Freshservice

by Freshworks

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About

Freshservice, a part of the Freshworks product is a cloud-based ITIL Service Desk and IT Service Management ITSM solution that adds user experience to robust Ticketing and Asset Management features, serving a large number of customers.

Description

Freshservice's no-code workflows and effective automation allow users to reduce repetitive activities and manual processes while increasing service productivity. To improve speed to resolution, reduce expenses, and improve visibility, service management can be integrated on a single platform. Freshservice allows users to customize quickly as well as receive expert onboarding and migration services. With the advanced ticketing and asset management capabilities including auto-discovery of new resources, powerful configuration management, and better impact analysis, the software provides a refreshing user experience. Freshservice's other features that satisfy the needs of an organization's IT management include incident management, task management, reports, and knowledge management.

Features

  • Self Service Portal
  • Multi-language
  • Customization
  • Analytics
  • Project Management
  • Incident Management
  • Knowledge Management
  • Workflow Management
  • Task Management
  • Dashboard
  • Inventory Management
  • Asset Lifecycle Management
  • Reports
  • Mobile App
  • Security
  • Audit Logs
  • Contract/License Management
  • IP Whitelisting
  • Sandbox
  • Customer Success Manager.
  • Self Service Portal
  • Multi-language
  • Customization
  • Analytics
  • Project Management
  • Incident Management
  • Knowledge Management
  • Workflow Management
  • Task Management
  • Dashboard
  • Inventory Management
  • Asset Lifecycle Management
  • Reports
  • Mobile App
  • Security
  • Learn More...

    Product Pricing

    Starting From:

    ₹999

    Yes, has free trial
    No free version

    Pricing Details:

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