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About
HappyFox is a SaaS support platform that includes an enterprise-grade help desk ticketing system and user-friendly live chat software. Its cloud-based help desk software tracks and manages customer requests via multiple channels.
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HappyFox features include automated responses, bulk actions, work schedule, smart rules, real-time reporting, ticketing, asset, task, and knowledge management. It allows users to track and handle all customer support requests in a single ticketing system across various channels such as email, chats, social media, and phone calls. It integrates with other web applications such as CRM, live chat, voice, and bug tracking. Users can provide rapid support and connect through community forums and knowledge bases. Users can automate support response times by creating recurring tickets or using HappyFox's other automation tools.Features
Product Pricing
Starting From:
₹2175
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Yes, has free trial
No free version
No free version
Alternatives
The LiveHelpNow platform is a customer messaging and engagement platform with the purpose of allowing businesses of all sizes to provide customer support experiences. LiveHelpNow is suitable for companies that want to boost customer satisfaction, lead generation, and online sales by engaging visitors on their website.
Sprout Social is a collaborative social media management software in which Sprout’s customer engagement tools help users communicate with customers quickly and efficiently to answer their requirements and establish loyalty for their brand.
Comparisons
HappyFox
HappyFox
The LiveHelpNow platform is a customer messaging and engagement platform with the purpose of allowing businesses of all sizes to provide customer support experiences. LiveHelpNow is suitable for companies that want to boost customer satisfaction, lead generation, and online sales by engaging visitors on their website.
Sprout Social is a collaborative social media management software in which Sprout’s customer engagement tools help users communicate with customers quickly and efficiently to answer their requirements and establish loyalty for their brand.
Reviews
Stars:
Pros: The customer service team is always available to help with any queries and the user interface is incredibly intuitive. It's also great that they offer a range of features such as automated ticket routing, custom fields, and reporting tools.
Cons: NA
Overall: NA
FAQs
Yes, HappyFox offers a 14-day free trial for all its plans. During the trial, users can explore the features and functionality of the software and see if it meets their business needs.
HappyFox is suitable for businesses of all sizes and industries that need to manage customer support inquiries and tickets. It is commonly used by customer support teams, IT help desks, HR departments, and more.
Yes, HappyFox offers customization options such as branding, custom fields, and workflows to meet the unique needs of each business. They also offer APIs and webhooks for further customization and integration with other systems.
es, HappyFox offers integrations with many popular software and applications, such as Salesforce, Shopify, Jira, Slack, and more. Integrations allow users to streamline workflows and increase productivity by automating tasks and syncing data across different platforms.
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