About

Kapture CRM is a cloud-based customer service automation platform that is highly scalable and flexible to suit the demands of growing customer-facing businesses with user-friendly CRM software.

Description

Kapture CRM allows users to create detailed customer profiles and offers multiple cloud-based sales tools. With the ability to integrate with telephony systems, ERPs, and mobile tools like GPS tracking and route planning, users can manage all elements of their business. It improves agent productivity and reduces response time with omnichannel support and a knowledge base. Kapture has a self-service portal and AI-powered chat to assist in the development of long-term customer connections.

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Comparisons

Kapture CRM

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