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Kapture CRM

Kapture CRM

by Kapture

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About

Kapture CRM is a cloud-based customer service automation platform that is highly scalable and flexible to suit the demands of growing customer-facing businesses with user-friendly CRM software.

Description

Kapture CRM allows users to create detailed customer profiles and offers multiple cloud-based sales tools. With the ability to integrate with telephony systems, ERPs, and mobile tools like GPS tracking and route planning, users can manage all elements of their business. It improves agent productivity and reduces response time with omnichannel support and a knowledge base. Kapture has a self-service portal and AI-powered chat to assist in the development of long-term customer connections.

Features

  • Contact Center
  • Service Center
  • Field Force
  • Live Chat
  • Self Serve
  • Knowledge Management System
  • Learning Management System
  • Internal Ticketing
  • Ticket Management
  • B2B Interaction Management
  • Integrated Operations Management
  • Order Management
  • Customer Data Management
  • Payments and Collections
  • Crisis Management
  • Mobile CRM
  • Quotations and Payments
  • Reporting and Analytics.
  • Contact Center
  • Service Center
  • Field Force
  • Live Chat
  • Self Serve
  • Knowledge Management System
  • Learning Management System
  • Internal Ticketing
  • Ticket Management
  • B2B Interaction Management
  • Integrated Operations Management
  • Order Management
  • Customer Data Management
  • Payments and Collections
  • Crisis Management
  • Learn More...

    Product Pricing

    Starting From:

    ₹1499

    Yes, has free trial
    Yes, has free version

    Pricing Details:

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    Reviews

    Stars:

     

    Pros: NA

    Cons: NA

    Overall: Best


    FAQs

    Easy onboarding takes 30 to 40 minutes

    $99

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