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About
Kapture CRM is a cloud-based customer service automation platform that is highly scalable and flexible to suit the demands of growing customer-facing businesses with user-friendly CRM software.
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Description
Kapture CRM allows users to create detailed customer profiles and offers multiple cloud-based sales tools. With the ability to integrate with telephony systems, ERPs, and mobile tools like GPS tracking and route planning, users can manage all elements of their business. It improves agent productivity and reduces response time with omnichannel support and a knowledge base. Kapture has a self-service portal and AI-powered chat to assist in the development of long-term customer connections.
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Product Pricing
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₹1499
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Yes, has free trial
Yes, has free version
Yes, has free version
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Alternatives
Faveo Helpdesk, owned and managed by Ladybird Web Solution is integrated with multiple platforms designed to satisfy the demands of businesses. It has an automated Helpdesk system for managing customer support.
Freshservice, a part of the Freshworks product is a cloud-based ITIL Service Desk and IT Service Management ITSM solution that adds user experience to robust Ticketing and Asset Management features, serving a large number of customers.
Wix Answers is a cloud-based customer service solution that unifies all support channels under one platform, allowing businesses to provide quality customer service, improve agent efficiency, and increase customer satisfaction.
ManageEngine provides help desk management software for users to manage their IT help desk, customer support, and IT assets.
Comparisons
Kapture CRM
Kapture CRM
Faveo Helpdesk, owned and managed by Ladybird Web Solution is integrated with multiple platforms designed to satisfy the demands of businesses. It has an automated Helpdesk system for managing customer support.
Freshservice, a part of the Freshworks product is a cloud-based ITIL Service Desk and IT Service Management ITSM solution that adds user experience to robust Ticketing and Asset Management features, serving a large number of customers.
Wix Answers is a cloud-based customer service solution that unifies all support channels under one platform, allowing businesses to provide quality customer service, improve agent efficiency, and increase customer satisfaction.
ManageEngine provides help desk management software for users to manage their IT help desk, customer support, and IT assets.
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Pros: NA
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Overall: Best
FAQs
Easy onboarding takes 30 to 40 minutes
$99
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