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LiveVox is an extensively used and reliable contact management software that enables users to provide each customer with an exceptional customer experience, handle multi-channel contact management, and more.
Description
LiveVox is a next-generation contact center platform that handles large number of interactions. It seamlessly integrates omnichannel communications, WFO, CRM, and AI to produce quality agent and customer experiences, based on years of cloud experience and knowledge. LiveVox' dependable, easy-to-use technology, as well as their risk mitigation and security technologies, let users reach their full potential.Features
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Alternatives
Contaque is a leading Telecom Products and Software solutions company catering to the ITES, Retail, Hospitality, Healthcare, EdTech, E-Commerce, FMCG, BFSI industries and many more worldwide. They were the first to introduce a comprehensive VoIP Contact Center solution many years ago & have established ourselves as a leader in the "Customer Interactions Solutions" market today. They have come a long way since our inception & have a solution that can be customised to the varied requirements of the marketplace.
Knowlarity Communications is a state of the art cloud telephony and AI company headquartered in Singapore. There are many products and services which they offer including voice, messaging, video and artificial intelligence based solutions. The company has a competitive cloud-based customer service and along with this they have sales call handling solutions too.
Ozonetel is a highly adaptable all-in-one plug & play contact center solution CCaaS that helps businesses to get on the cloud, automate processes, and reduce operating costs by 50%. Founded in 2007, their full-stack cloud-native, contact center software is built from the ground up to solve the practical problems that keep call centers worldwide from making the most of their communications platform. They deliver cutting-edge dialers, code-free IVR, and integrated AI for 2,500+ contact centers across the globe. Additionally, they make deployment easy and stress-free for contact center managers with unique legacy system adaptations, personal one-on-one onboarding, and rapid go-live. There are couple of primary features as | Access enterprise-grade security and enable deep CRM integrations. | Have cloud contact center operational in 24 hours with Omnichannel ACD, Auto dialers, Live Monitoring & -Dashboard, and IVR Drag Drop Designer | Keep operations nimble with an open API for easy integrations and to migrate legacy contact centers to the cloud.
CloudConnect is a DoT Licensed VNO, offering a fully-operated and managed cloud-based mobile-first platform that is remarkably feature-rich, flexible, easy-to-use. The service includes virtual mobile and fixed-line, Class 5 PBX feature-rich telephony solution, secured instant messaging, multi-file attachment, video conferencing, audio conferencing, remote collaboration, contact center solutions, and others ensuring better productivity & business continuity.
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LiveVox
LiveVox
Contaque is a leading Telecom Products and Software solutions company catering to the ITES, Retail, Hospitality, Healthcare, EdTech, E-Commerce, FMCG, BFSI industries and many more worldwide. They were the first to introduce a comprehensive VoIP Contact Center solution many years ago & have established ourselves as a leader in the "Customer Interactions Solutions" market today. They have come a long way since our inception & have a solution that can be customised to the varied requirements of the marketplace.
Knowlarity Communications is a state of the art cloud telephony and AI company headquartered in Singapore. There are many products and services which they offer including voice, messaging, video and artificial intelligence based solutions. The company has a competitive cloud-based customer service and along with this they have sales call handling solutions too.
Ozonetel is a highly adaptable all-in-one plug & play contact center solution CCaaS that helps businesses to get on the cloud, automate processes, and reduce operating costs by 50%. Founded in 2007, their full-stack cloud-native, contact center software is built from the ground up to solve the practical problems that keep call centers worldwide from making the most of their communications platform. They deliver cutting-edge dialers, code-free IVR, and integrated AI for 2,500+ contact centers across the globe. Additionally, they make deployment easy and stress-free for contact center managers with unique legacy system adaptations, personal one-on-one onboarding, and rapid go-live. There are couple of primary features as | Access enterprise-grade security and enable deep CRM integrations. | Have cloud contact center operational in 24 hours with Omnichannel ACD, Auto dialers, Live Monitoring & -Dashboard, and IVR Drag Drop Designer | Keep operations nimble with an open API for easy integrations and to migrate legacy contact centers to the cloud.
CloudConnect is a DoT Licensed VNO, offering a fully-operated and managed cloud-based mobile-first platform that is remarkably feature-rich, flexible, easy-to-use. The service includes virtual mobile and fixed-line, Class 5 PBX feature-rich telephony solution, secured instant messaging, multi-file attachment, video conferencing, audio conferencing, remote collaboration, contact center solutions, and others ensuring better productivity & business continuity.
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