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ThinkOwl is a user-friendly software that allows users to provide unique customer service and helps them by automatically activating suitable succeeding activities and collecting important information from customer interactions throughout all service channels with artificial intelligence.
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Based on clever automation principles, ThinkOwl collects vital customer details from cases and moves them to the appropriate input fields, as well as auto-assigning cases to the corresponding agent at the correct time. Users can simply create their workflows, and ThinkOwl automatically triggers events, procedures, and tasks to help agents operate more efficiently. It helps users to provide their customers with knowledge-based replies, as well as uncover hidden themes from their customers' inquiries and provide detailed insights and patterns. ThinkOwl's integrated chatbot is trained on real customer interactions to comprehend the intents and offer possible responses so that users can respond to customers faster and more effectively. Users can gather feedback from source clients by organizing surveys, which can help them enhance service.Features
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Starting From:
₹3570
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Yes, has free trial
Yes, has free version
Yes, has free version
Alternatives
Annex Cloud is a loyalty management platform that offers marketplace loyalty solutions to meet the ever-changing needs of customers.
Crediwatch connects businesses with financial data, transforming it into analytics-driven insights for immediate and efficient decision-making. Businesses can use Crediwatch's platform to assess the companies that are important to them and share their findings with prospective lenders and partners by integrating their confidential datasets.
LitmusWorld is a complete customer experience platform with a framework that enables brands to engage with stakeholders and provide visibility to dashboard users at all levels of the organization.
Comparisons
ThinkOwl
ThinkOwl
Annex Cloud is a loyalty management platform that offers marketplace loyalty solutions to meet the ever-changing needs of customers.
Crediwatch connects businesses with financial data, transforming it into analytics-driven insights for immediate and efficient decision-making. Businesses can use Crediwatch's platform to assess the companies that are important to them and share their findings with prospective lenders and partners by integrating their confidential datasets.
LitmusWorld is a complete customer experience platform with a framework that enables brands to engage with stakeholders and provide visibility to dashboard users at all levels of the organization.
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Overall: Best
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Dash Boards are easily analysed .
Maximizing each store’s profitability by analyzing product portfolio most suitable for each location and customer profile.
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