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Vision HelpDesk

Vision HelpDesk

by Vision HelpDesk

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About

Vision Helpdesk is a customer support platform that has developed into three customer service and IT support management applications.

Description

Vision Helpdesk provides a variety of customer service management products for businesses of all sizes. It's a multiple customer service help desk platform that lets users handle several channels under one universal inbox, including calls, chat, email, web forms, Facebook, and Twitter. Help Desk Software, Multi-Company Help Desk Software, ITIL/ITSM Service Desk Software and Live Chat Software are the four categories of Vision Helpdesk customer service software.

Features

  • Asset Management
  • Email Integration
  • Customer DataBase
  • Social Media Integration
  • Self Service Portal
  • Surveys and Feedback
  • Knowledge Base
  • Alerts/Escalation
  • Automated Routing
  • Community Forums
  • Contract Management
  • Inbox Queue Management
  • Incident Management
  • Known Issue Management
  • Multiple Brands Products
  • Service Desk ITIL ITSM
  • Ticket Management
  • Help Desk Management
  • Issue Tracking
  • Macros
  • Online Forums
  • Problem Management
  • Service Level Management
  • Service Level Agreement SLA Management
  • Software Metrics
  • Third Party Integration
  • To-Do List
  • Change Management
  • Release Management
  • Service Catalog Management
  • Collaborative inbox for teams
  • Saas helpdesk software
  • Email Delegation for Gmail.
  • Asset Management
  • Email Integration
  • Customer DataBase
  • Social Media Integration
  • Self Service Portal
  • Surveys and Feedback
  • Knowledge Base
  • Alerts/Escalation
  • Automated Routing
  • Community Forums
  • Contract Management
  • Inbox Queue Management
  • Incident Management
  • Known Issue Management
  • Multiple Brands Products
  • Learn More...

    Product Pricing

    Starting From:

    ₹600

    Yes, has free trial
    Yes, has free version

    Pricing Details:

     

    Alternatives

    Comparisons

    Vision HelpDesk
    Vision HelpDesk

    Reviews

    Stars:

     

    Pros: NA

    Cons: NA

    Overall: Best


    FAQs

    Yes, the entire installation and configuration can be done via the internet.

    AmeyoJ is designed in such a way as to easily integrate with legacy and current 3rd party system like PBX’s, CRM solutions etc.

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