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Wix Answers is a cloud-based customer service solution that unifies all support channels under one platform, allowing businesses to provide quality customer service, improve agent efficiency, and increase customer satisfaction.Exclusive savings on product through Steer Through Deals!
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Description
Wix Answers combines all real-time and offline support channels into one interface, removing the need for agents to navigate between tabs to respond to a single client issue. Using a real-time performance dashboard, customers can be assisted, and managers can improve their team's efforts. Wix Answers provides a ticketing system, knowledge management, call center, live chat, and analytics. By providing automated confirmations, updates, and reminders about forthcoming sessions, users can create and maintain their client relationships. Users can connect to their desired payment provider and manage their finances and transactions. Wix Answers enables users to construct and personalize their website using a variety of pre-designed templates, and also streamline their business by using a customizable booking solution to manage their schedule. It provides the feature to manage staff schedules and track their performance, as well as assign roles and permissions to allow employees to book clients and manage their sessions.Features
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Comparisons
LexiConn content services was started by creating content for e-learning and digital products and later expanded its offerings to include Digital Asset Management DAM and META data for OTT platforms. It provides Content Marketing Packages for SMBs and developed digital workflow tools.
Justwords is a content marketing agency with the Google awards achievement for two consecutive years, expanded its services to ensure that a user's brand reaches their target audience, resulting in increased traffic, leads, sales, and ROI.
Niswey is a global inbound and account-based marketing agency that works with B2B IT companies and digital marketing agencies. The company focuses on giving simple solutions that help businesses with marketing, sales, and culture.
Wordplay Content is a content writing business with a virtual content workforce dedicated to helping users achieve their digital marketing goals.
Godot Media is a scalable, custom content writing service that offers qualified writers to assist consumers with a variety of content writing requirements.
Yellow Seed is a content marketing agency that creates interactive and personalized content across platforms for major brands, agencies, public relations, digital, and marketing. Yellow Seed builds brand efficiency and a dedicated customer base by connecting customers with content-driven ideas.
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