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About
Zoho Desk is a cloud-based customer service software that uses contextual AI allowing companies to develop closer relationships with their customers across many channels and languages with quick response to customer inquiries and complaints.
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Description
Zoho Desk assists service teams with team collaboration, productivity hacks, and smart AI, as well as tracking customer satisfaction via email, phone, live chat, social media, and other channels. Complex cross-functional service operations can be managed by automating repetitive manual actions. Users can create multi-brand SEO-friendly knowledge base articles for their brand to address frequently asked questions from customers. Through REST APIs, Zoho Desk allows users to connect with other tools used by their team and they can also use SDKs to create their own help desk-based internal apps.Features
Product Pricing
Starting From:
₹800
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Yes, has free trial
Yes, has free version
Yes, has free version
Pricing
Details:
The price shown here is monthly price. 
Alternatives
Sprout Social is a collaborative social media management software in which Sprout’s customer engagement tools help users communicate with customers quickly and efficiently to answer their requirements and establish loyalty for their brand.
Vision Helpdesk is a customer support platform that has developed into three customer service and IT support management applications.
Kapture CRM is a cloud-based customer service automation platform that is highly scalable and flexible to suit the demands of growing customer-facing businesses with user-friendly CRM software.
Faveo Helpdesk, owned and managed by Ladybird Web Solution is integrated with multiple platforms designed to satisfy the demands of businesses. It has an automated Helpdesk system for managing customer support.
Comparisons
ZohoDesk
ZohoDesk
Sprout Social is a collaborative social media management software in which Sprout’s customer engagement tools help users communicate with customers quickly and efficiently to answer their requirements and establish loyalty for their brand.
Vision Helpdesk is a customer support platform that has developed into three customer service and IT support management applications.
Kapture CRM is a cloud-based customer service automation platform that is highly scalable and flexible to suit the demands of growing customer-facing businesses with user-friendly CRM software.
Faveo Helpdesk, owned and managed by Ladybird Web Solution is integrated with multiple platforms designed to satisfy the demands of businesses. It has an automated Helpdesk system for managing customer support.
Reviews
Stars:
Pros: NA
Cons: NA
Overall: Better
Stars:
Pros: Amazing Customer Service, Easy to use, Best for small and large business
Cons: NA
Overall: NA
FAQs
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