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CloudConnect

CloudConnect

by CloudConnect Communications

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About

CloudConnect is a DoT Licensed VNO, offering a fully-operated and managed cloud-based mobile-first platform that is remarkably feature-rich, flexible, easy-to-use. The service includes virtual mobile and fixed-line, Class 5 PBX feature-rich telephony solution, secured instant messaging, multi-file attachment, video conferencing, audio conferencing, remote collaboration, contact center solutions, and others ensuring better productivity & business continuity.

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Description

CloudConnect provides an omni-channel contact center solution that allows organization to manage their customer interactions in more professional way using voice calls, social media, Email, SMS, WhatsApp, etc. It’s a secure cloud-based business telephony solution and can be integrated on any device, apps, CRM and third-party software. CloudConnect solutions include: Virtual number, Hosted IVR, click-to-call, inbound and outbound contact center, call reports, API Integrations, Remote working solution, etc. to manage and monitor entire workforce irrespective of the location resulting in enhanced productivity with proper lead management system.

Features

  • VoIP
  • Open APIs for third-party CRM integration
  • Sticky Agent
  • 9x9 Multi-level IVR
  • Virtual Mobile Number
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Routing
  • Call Queue
  • Call reports
  • Inbound & Outbound Contact Center
  • Hosted IVR
  • WebRTC
  • Free Intercom calls
  • Remote working
  • Call Management
  • Call Recording
  • Instant Messaging
  • SMS
  • Social Media Integration
  • Caller ID – FLN/ VMN
  • Live Call Monitoring
  • Call Barge-in/ Coaching/ Monitor
  • Ticketing Solution
  • VoIP
  • Open APIs for third-party CRM integration
  • Sticky Agent
  • 9x9 Multi-level IVR
  • Virtual Mobile Number
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Routing
  • Call Queue
  • Call reports
  • Inbound & Outbound Contact Center
  • Hosted IVR
  • WebRTC
  • Free Intercom calls
  • Remote working
  • Learn More...

    Product Pricing

    Starting From:

    ₹999

    Buy Now
    No free trial
    No free version

    Pricing Details:

    CCPL offers bundled and unlimited plans starting from 999/ Month onwards.

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    FAQs

    Having VNO license is allowed

    No, It works on public internet.

    No hardware is required in client premises only public internet is requires to start the telephony services

    No OSP license is required by the client.

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